Shipping & Returns

Refund Policy

  • We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully!
  • If the products are faulty, we will provide a refund within 7 days.
  • You must notify Meeting of Minds of the faulty good within 24 hours of receiving the product.
Digital Download Products
In the unlikely event that a product is found to be defective or the product description misrepresents the product a refund may be issued. Issuing refunds is at the discretion of the Vendor and/or the Meeting of Minds staff. Refunds will be issued only after the Buyer has worked with the Vendor and Meeting of Minds to fix the problem. When a refund is issued, the Buyer is responsible for deleting all files associated with the product and may not re-distribute the product.

Product availability
Once a product has been purchased and downloaded the customer has accepted the merchandise. Meeting of Minds will try to make the product available for future downloads if needed but we can not guarantee the product will be available. It is best that you archive your purchases after downloading them.

Shippable Products
The same refund information for Digital products apply. Meeting of Minds will not be liable for shipments lost in the mail. Items damaged in the mail can be replaced if returned to us. In the event of manufacturing error, defect, or damage you may notify Meeting of Minds within 24 hours after you have received your product and we will provide instructions on what to do next. Meeting of Minds reserves the right to determine validity of claims of manufacture errors, defects, or damage.

If you need assistance, please email contactus@meetingofminds.com.au
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